With careful handling, your products will still look good after many years of service:

STORAGE & HANDLING:

1. Always have sufficient stock, as correct rotation and careful handling will extend service life and reduce the replacement cost.
2. Always use appropriate racks for storage. Make sure the handles/spouts do not knock together when stored.
3. Using trays or trolleys when clearing tables will reduce excessive and/or unnecessary handling and prevent items from coming into contact with each other.
4. Minimize the contact with soft metals to reduce metal marking, this can be caused by stacking product with metal ancillary items such as teapots; and scrape with metal countertops.
5. To avoid scratching the glazed surface, take care when handling to ensure that two surfaces do not excessively slide over one another.

WASHING:

Sometimes, damage may be caused by the incorrect washing of your products. To avoid this unnecessary damage and to preserve the appearance of your purchase.
Follow these recommendations while washing your ceramics:

1. Wash before using for the first time and ensure items are washes promptly after each use.
2. Use plastic or rubber scrapers to remove leftover food from plates before washing, as metal utensils or abrasives may damage the glazed surface.
3. Plastic racks are recommended, with compartmented boxes for cups/mugs, as plastic covered metal baskets can cause metal marking when they become worn.
4. Use a recognized de-stainer to remove stubborn marks as strong detergents and/or excessive concentrations will attack glaze and damage surface decoration.